Senior Asset Protection Analyst
Postuler maintenant Postuler ultérieurement Job ID 10084259 Emplacement Glendale, Californie, États-Unis Entreprise The Walt Disney Company (Corporate) Date de publication 08/05/2024Résumé du poste:
About the Role & Team
The Walt Disney Company (TWDC) Global Security, Asset Protection & Risk Team is responsible for programs related to safeguarding people, assets, and brands within Disney’s Retail businesses (i.e., Stores, eCommerce, Wholesale, Licensing, Games, Publishing, etc.). The Asset Protection team supports incident mitigation, workplace security, profit protection, crisis management and investigations in the Retail environment.
We are a dynamic fast-paced team, and we are hiring for a Senior Asset Protection Analyst to join our team in Glendale, CA!
In this role, your responsibilities will include AP operating systems administration including POS exception reporting, investigations, case management (enterprise database, prosecution, restitution, etc.), Key Performance Indicators, and related analysis for Retail Commercialization business units across TWDC. This role will report into the Asset Protection Manager – Global Reporting, Analytics and Systems.
Do you want to be a part of an innovative team and culture? If you're ready for an opportunity of a lifetime, we'd like to hear from you!
What You Will Do
- Develop proactive, analytical approach to Asset Protection issues by monitoring shrink data, KPI’s, risk/incident reports and supporting mitigation.
- Generate reports and insights to support decision-making processes and improve overall asset protection.
- Drive department internal/external investigation efforts through exception reporting systems to include investigation initiation, resolution and monthly reporting.
- Maintain integrity of the AP Database and Case Management systems.
- Continually review AP programs to quantify and analyze AP results (i.e. Mitigated Fraud, Exception Reporting, Case Statistics, Shrink Analysis, etc.).
- Aid with administering monthly global KPI, AP Activity and DCP snapshot reporting.
- Identify POS theft trends; recommend/support implementation of strategies to detect and mitigate losses.
- Conduct audits of high-risk transactions for fraud and operational exceptions
- Minimum Control Standards POS Exception Reporting – investigation of specifically identified reports related to high-risk transactions and case development.
- Investigative trend analysis – analyze and identify trending including external theft (suspicious refund/ORC program), reseller, abusive guest and policy related incidents and escalate to Field and Home Base Teams
- Omni Channel Exception Reporting - develop additional exception reports related to E-commerce to Brick & Mortar refund abuse, resellers, etc.
- Maintain department restitution program and provide results through monthly reporting.
- Assist with analysis and implementation of POS updates, system enhancements and new project rollouts.
- Implement predictive analysis reporting related to high Shrink locations and trends.
- Implement special projects in a highly effective manner with results that drive the DCP mission.
- Assist with related training on AP Tools and Systems.
- Cultivate a sense of collaboration throughout the DCP organization.
- Maintain the highest level of Guest Service both internally and externally.
Required Qualifications & Skills
- 3+ years of Asset Protection or Analytics related experience required with multi-unit specialty retailer.
- Attention to detail with a high degree of accuracy.
- Strong people and multi-project management skills.
- Flexibility to adapt to a fast paced and evolving environment.
- Proficient in MS Office Suite
Education
- Equivalent experience or Bachelor’s degree preferred.
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
#DisneySecurity
The hiring range for this position in Glendale, CA is $84,500.00 - $113,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sur The Walt Disney Company (Corporate):
Chez Disney Corporate, vous verrez comment les secteurs d’activités qui animent les marques puissantes de la société se rassemblent pour former la société de divertissement la plus novatrice, développée et admirée au monde. En tant que membre d’une équipe d’entreprise, vous travaillerez avec les leaders de classe mondiale qui mettent au point les stratégies qui permettent à The Walt Disney Company de rester à la pointe du divertissement. Collaborez avec d’autres penseurs novateurs pour permettre aux meilleurs conteurs de créer des souvenirs pour des millions de familles du monde entier.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Worldwide Services, Inc. , qui fait partie d’une entreprise que nous appelons The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour l’emploi sans considération de race, de couleur, de religion, de sexe, d’âge, d’origine nationale, d’orientation sexuelle, d’identité sexuelle, de handicap, de statut d’ancien combattant protégé ou de toute autre base interdite par la loi fédérale, étatique ou locale. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.